Water Damage in Retail Building Interrupts Business:
A local jewelry store in the mall had water damage caused by a plumbing leak affecting most of the store. Our crews arrived quickly to begin extraction of standing water from the floor surfaces. We removed the wet base and vented the walls in order to get air flowing behind the walls to accelerate the drying process. This process allowed us to dry the walls from behind, saving existing wallpaper and sheetrock. Water damages do cause disruption, but our goal is to keep businesses operating as fully as possible to prevent further financial losses to business owners. To allow the store to greet customers throughout the day, a drying plan was devised that used minimum equipment during business hours, so customers and employees could be safely inside. At the end of each day, after the store closed, additional drying equipment was set to maximize and hasten drying. By identifying our customer’s greatest concern that business interruption be held to a minimum, we were able to work around their needs and create another extremely happy commercial customer.