Recent Posts

Apartment Fires: Responsibility Versus Ownership

5/14/2020 (Permalink)

An apartment fire in East Memphis, Memphis, Tennessee, can create many victims in the community, leaving tenants scavenging for salvageable items and wondering how they'll rectify the situation. Fire damage for residential owners is straightforward, but when it comes to investment properties and renters, it can get confusing. Who is responsible during a fire?

1. Structure

The property owner is likely responsible for the structure, meaning tenants don't need to worry about rebuilding their dwellings. Unfortunately, restoration work can take a while, which means that renters are responsible for finding another place to live.

2. Electrical and Plumbing

An apartment fire can cause significant damage to the electrical and plumbing systems; the responsibility is on the owner. As the owner of the property, both the structure and the habitability of that structure are their responsibility. However, this may be troubling if discovered that the fire was intentional or due to renter negligence.

3. Personal Property

The property owner isn't responsible for a tenant's personal belongings. Most renters will have or should have renter's insurance, which should cover personal property loss. These policies will either cover the cost to replace the items or the true value of the items.

4. Restoration

The property is the responsibility of the owner; the restoration expense is their responsibility. Their insurance policy should cover the cost to hire a disaster restoration specialist in the Memphis, Tennessee, area. However, this does depend on whether the fire is an accident, neglect, or criminal intent. While it's difficult to understand which covers fire expenses, it results in ownership. The property owner or landlord is responsible for the building, and the renter is responsible for their personal property. Remember, it does depend on the cause of the fire and whether it's criminal or accidental.

SERVPRO Emergency Ready Profile

5/14/2020 (Permalink)

Have you ever felt unprepared when confronted with fire damage or water damage on your commercial property? Maybe, caused by a broken pipe that continued to flow for hours, because nobody knew where the shutoff location was.

We want to help your business located in East Memphis, Memphis, Tennessee, be ready for damaging effects of fire and water. By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. The Emergency Ready Profile (ERP) is a tablet and phone application that allows you to take photographs of shut off locations for water, gas, and fire suppression systems.

Each photograph can have a written explanation of how to turn off the different utility systems. Our hope is that your commercial property won't have damaged during a loss and be able to get back into the business. For additional information regarding SERVPRO Emergency READY Profile, contact SERVPRO of East Memphis at (901) 754-9061.

Fire Damage Restoration for Commercial Properties

5/14/2020 (Permalink)

After such a tragedy as a fire, buildings should utilize fire suppression mechanisms, such as a smoke sensor. Modern technology has made it possible for an installed fire sprinkler system to go off when the sensor goes off. Commercial properties should install a fire hose, fire sprinkler system, smoke sensor on strategic areas in the property, and at least one fire hose per floor.

It is dangerous to handle an electrical fire with water; a firefighter can come in acknowledging the best options for managing an electrical fire or utility room fire. Most fires get crazy due to human error. A study conducted by commercial fire restoration experts shows that many suffer severe fire damage since the fire suppression systems in place, such as the fire sprinkler system and the fire hose, didn't have any water in them. This can cause a bigger burden on the fire truck.

After the entire process is over, consult the fire department on how to avoid an electrical fire or utility room fire. This can include advanced fire suppression instruments, for example, extra fire extinguishers and fire hoses. After the company is through, it is good to consult with the restoration experts and firefighters on the best fire sprinkler system, utility room fire, smoke damage, and get information regarding avoiding an electrical fire that's damaging.

For fire-related questions, contact SERVPRO of East Memphis at (901) 754-9061.

Commercial Fire Damage Assessment

5/14/2020 (Permalink)

When the crew of SERVPRO of East Memphis arrives at your East Memphis, Memphis, Tennessee, property, they will begin the assessment of the damage caused as they await the fire truck to finish handling the fire. Smoke damage and soot damage occurs when water is present in the building. A firefighter can make a successful fire restoration process. In collaboration with a fire restoration expert, they can do intensive fire damage, smoke, and soot damage assessment of the commercial property.

Sealing and Cleanup

The company will start by looking for ways they can stop the smoke damage and soot damage from worsening. Additionally, they will seal all busted pipes and holes in the roof and walls. Commercial fire damage companies will remove all items with massive soot damage from the property for disposal.

The next process is to remove all stagnant water after the firefighters have left the property. The process ends by using a flood pump and dehumidifier to extract all the water. After extracting the water, cleaning starts, which involves removing soot from items and surfaces and fumigating the room to remove the odor. If carpets are salvageable, they will be professionally clean.

For fire-related questions, contact SERVPRO of East Memphis at (901) 754-9061.

Experienced Mitigation Technicians

5/14/2020 (Permalink)

The single most important thing that any property owner who notices water in their business that may lead to water damage can do is call SERVPRO of East Memphis, a specialized fire and water damage restoration company. SERVPRO of East Memphis has powerful and sophisticated equipment at its disposal. Our equipment, designed specifically, used for flood damage restoration and mitigation. Ensuring quality work, we have trained and experienced staff, with countless hours between them we can successfully carry out water damage restoration and mitigation.

It is for these reasons that a professional restoration company should be your first call. Any time flood damage occurs, time is always the most crucial factor. Waiting too long to begin the restoration and mitigation process of a flooded home or business will all but ensure that the water in the property will cause permanent damage. Worst case scenario, this damage could result in the total loss of the property's value.

Luckily, a set process that's in place has proven results over decades, and every restoration company is knowledgeable of. Following these established water cleanup protocols is the best way to minimize damage to a flooded home or business. For additional information regarding our services, contact SERVPRO of East Memphis at (901) 754-9061.

Flood Damage and Rapid Response

5/14/2020 (Permalink)

If dealing with flood damage or any other type of water damage, rapid response is crucial. The reality is that water damages are limiting when the mitigation process starts. SERVPRO of East Memphis offers emergency response, quick response time, and services 24/7. Water damage mitigation services provide immediate estimates and can commence work on flood damage cleanup and restoration immediately. When selecting a water restoration and cleanup service, the property owner needs to choose a company that utilizes the latest technology. Also, the property owner must ensure that a provider selects a damage incident, the more damage, the higher the long-term and permanent consequences will be.

For additional information on commercial water damage at contact us at (901) 754-9061 or visit our commercial services page.

Containing the Costs of Fire Damage Restoration

5/14/2020 (Permalink)

When faced with a fire, you have several crucial issues that need to address in your Memphis, Tennessee, property. Underpinning issues is the matter of undertaking fire damage restoration cost-effectively. There're key tactics you can employ when it comes to addressing fire damage in a cost-effective manner.

Select a Comprehensive Restoration Company

An essential step to take when containing costs of fire damage restoration is gathering information regarding restoration companies that provides comprehensive services. You need a restoration company after a fire that provides a range of services. When dealing with residential and commercial fire damage remediation, a comprehensive master plan for addressing fire damage is a crucial element in containing overall costs.

Quick Recovery Response

Another factor with the cost associated with fire damage is a quick response from the company. The reality is that fire damage is best addressed, and associated costs best contained, when a professional restoration company can provide a rapid response. Look for fire damage restoration services that can provide an immediate response to a residential or commercial damage situation. A quick response must include proper board-up. This allows minimized and protection of the property.

Reliable Cost Estimate

Accurate, reliable, and thorough estimates are also fundamental factors when determining cost. You need to select a company that will provide an accurate, reliable estimate. Keep in mind that some fire cleanup and remediation services will guarantee estimates to a fire remediation matter. With a proper estimate, available insurance can allocate more effectively in the overall process of undertaking thorough remediation of residential and commercial fire damage.

Experienced Specialists

Another cost factor is if the company has a professional team of experienced specialists. The company must have specialists trained in all aspects of post-fire remediation. This includes dealing with board-up and fire cleanup to complete smoke, soot, and odor removal. In addition, specialists of the company should be licensed, bonded, and insured. Consider these elements when determining the cost of a company to deal with your property's fire remediation.

Best Equipment

Lastly, a company using the right, most up-to-date techniques and equipment for tasks dealing with fire remediation plays a primary role in the effectiveness and cost. When hiring a company, you need to obtain basic information on equipment that they use throughout the remediation process. Also, you need to examine the types of chemicals and related methods used in the remediation process.

These factors help determine the overall costs associated with fire remediation. For fire-related questions, contact SERVPRO of East Memphis at (901) 754-9061.

Understanding the Fire Damage Restoration Process

5/14/2020 (Permalink)

After a fire tragedy such as an electrical fire or a utility room fire, there's confusion among the afflicted parties, and it is hard to figure what to expect. In such a scenario, a professional commercial fire damage specialist can ensure that the occupants of the building get back to their normal lives. Every afflicted party must begin the process. Most people take a long time to start the fire restoration after the fire truck has left the premises, this causes soot damage to take a toll on the building and its contents further after firefighters have completed the fire suppression process.

Emergency Fire Damage Contacts

Any fire damage restoration company understands that the longer it takes to begin the fire restoration process, the harder it becomes to rectify soot and smoke damage. Most commercial building managers have emergency contacts for a firetruck. Commercial fire damage experts and companies have emergency contacts, and they operate 24/7. They are prompt in their response, and property owners and managers must save their contacts.

For information regarding SERVPRO of East Memphis fire damage restoration process, visit our service page. For fire-related questions, please contact SERVPRO of East Memphis at (901) 754-9061.

Overcoming Residential Fire Damage

5/14/2020 (Permalink)

A fire can happen anywhere in Memphis, Tennessee, and it's important to know what to do next after the fire is out. Professional fire damage restoration encompasses many aspects. Knowing what's involving and how to receive help is key to overcoming residential or commercial fire damage.


Board-up is the first step of fire damage restoration. While there will be a restoration company working, the crew won't be there all day. Without boarded windows and doors, people can trespass on the property.

Tools & Techniques

One of the top reasons to call a restoration company is because they have tools and techniques to help with the various aspects of residential and commercial fire damage, including fire cleanup, smoke odor, smoke damage, and soot damage. Contacting a restoration company ensures that homeowners or business owners can focus on other aspects, not fire damage related.

Document Residential and Commercial Fire Damage

An insurance agency often handles fire damage. For insurance to cover a claim, the fire damage needs to be identified. Cleanups can't begin until after photos are taken. The restoration company can document what happened after a fire in a home or business. In other instances, an adjuster comes to record the smoke damage, soot damage, and everything else before the fire cleanup takes place. Owners who have had a fire in a business or home should be ready to file a claim. By working with professionals, they can learn the proper procedures. It will make it easier to get everything done, including removing the lingering smoke odor.

Fire Damage Addressed Quickly

Cleaning up the damages should be done quickly; smoke damage makes it hard to breathe, soot damage might lead to permanent interior damage, and there might be issues with building stability because of weakened structures. By working with a restoration company immediately following a fire, it's possible to work on smoke damage, soot damage, and the smoke odor without having to worry about long-term damage. Every home and business owner should know what will happen in case of a fire. It's not just calling emergency services to get a fire truck out. A mess occurs when a sprinkler system or fire extinguishers are used. Depending on the fire situation, there might be water, foam, powder, or other elements covering everything. As such, this needs to be cleaned up before it's possible to identify the full level of damage.

It's impossible to do everything on one's own. This is why you should contact a restoration company that specializes in fire damage. They ensure owners get the help that they need every step of the way, without having to wait for an extended amount of time. For additional information contact, SERVPRO of East Memphis at (901) 754-9061.

Steps to Take After a Fire Destroys Your Home

5/14/2020 (Permalink)

Saying a home suffered from water damage after a fire sounds crazy; however, think of the amount of water firefighters use to put out a fire. Sadly, in addition to having to deal with fire damage, homeowners must also contend with damage caused by the fire hose. If you've experienced a house fire and are not sure where to begin your remediation efforts, consider the following tips from your Memphis, Tennessee, SERVPRO of East Memphis fire restoration specialist.

Contact Your Insurance Company

Immediately after a fire has destroyed your home, reach out to your insurance provider to see what, if any, of the damage the company will cover. If your policy does cover fire damage, an agent can help you fill out forms and file your claim to speed up the time it takes to recover the compensation you need for the restoration.

Call a Fire Restoration Team

While it may be tempting to try to clean up and repair your home yourself, doing so can be extremely dangerous. Fire damage, combined with water damage, has likely made your home's structure weak. Additionally, you never know what objects may still be smoldering, and if you attempt to move objects, you risk getting second-or third-degree burns.

Clean Up Debris

Once hired, a fire restoration team will begin the slow but steady cleanup process. They will first remove all debris and items that's not salvageable, and then move whatever items are salvageable to a safe area outside of the home to dry. Water extraction tools can be used to remove water from the carpet, floorboards, and walls, and any damaged materials—doors, floorboards, window casings, etc.—will be removed.

Restore Your Home

When the home is clean and dry, your fire restoration team can get to work restoring your home to pre-fire conditions. Though doing so may take time and considerable effort; however, with SERVPRO of East Memphis, it won't be long before you're back in your home. Water and fire damage often go hand in hand.

If your Memphis, Tennessee, property experienced fire damage turn to your local disaster remediation team for help today! For additional information, contact SERVPRO of East Memphis at (901) 754-9061.