About SERVPRO of East Memphis


Thomas Brent Nicholson, Leo Millan

Owners of SERVPRO of East Memphis

SERVPRO of East Memphis understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

We specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. We can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for us.

If you would like to schedule service for your home or business, please call today at (901) 754-9061.

Commitment to our Community

Our owners, Brent Nicholson and Leo Millan, believe in giving back to the community as often as possible. Whether it be cooking out for our first responders, investing in local high schools, or simply partnering with other organizations to make a positive impact in our community. Brent and Leo work diligently and encourage all of us here at SERVPRO of East Memphis to invest in our community whenever possible. Though we have seen substantial growth over the past several years, our mission has remained the same. We want to serve the people of East Memphis and do everything we can to make our community great. We have a unique understanding of what occurs when disaster strikes and we are more than able to help take the stress of you and do everything we can to get your home or business up and running again. 

Our Employees

We pride ourselves on hiring people with a good work ethic, high integrity, and the ability to work in and adapt to tough conditions. With over 30 years of combined experience in fire and water mitigation, we ensure that all of our employees go through extensive training and the proper certification process to provide the best customer experience we can offer. Whether it be the comprehensive training we provide when new employees begin, the certifications we require our employees to have, or the constant on the job training we provide. You can rest assured we will do everything we can to make it “Like it never even happened.”

Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • HST - Health and safety Technician
  • OCT - Odor Control Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • OSHA - Other Training
  • RRRP - Lead-Based Paint Activities and Renovation
  • RRT - Carpet Repair & Reinstallation Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician